• Sales Operations Consultant

    Location AU-Sydney
    Job ID
    2017-17578
    Category
    Sales
    Position Type
    full-time
  • Overview

    Your role as a Sales Operations Consultant will be responsible for the completion of administrative duties post-sale of Sage products and software, ensuring smooth product fulfilment and high levels of client satisfaction.

    This is a great opportunity for someone looking to progress their career in Sales operations.

    Responsibilities

    • Manage processes for new software licence agreements and terms and conditions and changes for existing customers, liaising and negotiating with customers regarding options and consulting with internal departments
    • Ensure amendments to customer configuration files and activation keys are completed and recorded in the appropriate systems/databases in a timely manner, and ensuring de-activations are completed as requested
    • Ensure that sales software orders are fulfilled accurately and by deadline,  liaising with other internal departments, Business Partners and Customers as required to manage subscription and rental orders
    • Manage software licensing mailbox and processes for license keys effectively, ensuring new keys are issued correctly and amendments to existing keys are logged accurately and in a timely manner

    Qualifications

    • Excellent customer service skills
    • Ability to prioritise and manage workflow
    • Accurate data entry and database management skills
    • Good written and verbal communication skills
    • Ability to work in a team and independently
    • Time and project management skills

    Company Information

    Our Story


    Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

     

    Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

    It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

    In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

     

    An innovator today and tomorrow     

    Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

    We enable our customers to focus on their business and help them to leapfrog to the future.

     

    Inventing the future 

    We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

    Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed