The Solution Architect is responsible for working with the customer and sales team to position appropriate products and services that fit the customer’s business environment and achieve their business objectives, while mitigating risks to both parties. The role is to understand the customer’s business drivers, current IT environment, business requirements, priorities and value of return and to help define a strategy for a program or project to deliver customer and vendor satisfaction. Success has the following criteria:
Key accountabilities and decision ownership:
Skills, know-how and experience:
1. Excellent presentation skills to a C-level audience focusing on demonstrating business value rather than technical solutions
1. Experience of end-to-end involvement in a range of customer industries, technologies and sizes from 100 days upwards
2. Experience of different project or development approaches
Technical / professional qualifications:
Continual professional development
Project or Program Management certification
Technical or Product certifications from previous employer’s/products
Key performance indicators:
Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.
Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.
It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.
In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.
An innovator today and tomorrow
Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers.
We enable our customers to focus on their business and help them to leapfrog to the future.
Inventing the future
We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.
Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.