Professional Services Consultant- Accountants (Contract) PERTH

Location AU-Perth
Job ID
2017-17469
Category
Professional Services
Position Type
Fixed Term

Overview

Overview

 

The purpose of this role is to deliver high quality consulting services that meet client requirements and support effective ongoing client relationships. Furthermore this role is also designed to maintain effective communications with clients in line with the Client Management strategies of Sage and maximize revenue opportunities.

 

 

Responsibilities

Delivery of high quality onsite and remote training/consulting/implementation/report writing services in line with Sage best practice standards that meet client requirements and support ongoing client relationships within advised timeline

  • Achievement of individual and team quarterly consulting targets.
  • Develop and deliver training keeping in line with up to date delivery methodologies
  • Review and follow up allocated Help Desk/Training and General enquiries from clients to ensure client receives resolution within required timeframes and maximise revenue opportunities,
  • Delivery of Help Desk support on a regular basis as rostered as allocated by Team Manager
  • Support sales team members with technical presentations/demonstrations as required
  • Maintain regular client communication and support client management strategies
  • Achieve and maintain the required level of skills and competencies to perform the role, including product knowledge
  • Active promotion of the software solutions and services offered by Sage.
  • Other duties as required from time to time.

 

 

 

 

 

 

 

 

Qualifications

 

 

Experience working with Accounting and related software

  • Strong administrative skills
  • Advanced communication skills to ensure positive outcomes relating to client concerns at a senior level;
  • Ability to perceive and assess client Accounting software and support requirements

 

Preferred:

Experience working with Sage Accounting products, Handisoft preferred.

 

You must have full Australian working rights to be considered for this role.

Company Information

Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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