Solution Consulting Manager

Location UK-Winnersh
Job ID
2017-17437
Category
Sales
Position Type
Permanent

Overview

Job purpose:  To develop and lead a Solution Consulting team to deliver operational goals and an exceptional customer experience by building, developing and managing performance of Enterprise Solution Consultants selling X3 based Mid Enterprise Business Solutions. Our Win Theme as a team is: Growth – Energy – Professionalism - Team

Responsibilities

Key accountabilities and decision ownership:

 

  • Develop a solution consulting team and culture that delivers value to our customers and focuses on customer success.
  • Acquire, develop, lead, manage and motivate your solution consulting team to deliver operational goals, service commitments to customers and an exceptional customer experience
  • Coach and develop the knowledge, skills and experience of individuals and your team to improve quality and effectiveness, promoting continuous learning and development
  • Engage in sales engagements positioning the Sage solution and delivering product demonstrations.
  • Take full, end to end accountability for the performance of your team, ensuring that customer needs are met
  • Establish and manage strong relationships with all key stakeholders in Sage (Within X3 and more widely)
  • Manage through SMART objectives, performance metrics and MI to a team of people & use relevant supporting measuring tools
  • Deliver on the Sales Strategy & the level of performance your team needs to deliver
  • Respect and apply Company Policies and Procedures taking appropriate courses of action when required

Qualifications

Skills, know-how and experience:

Must have:

 

  • Experience building a solution consulting/pre-sales team
  • Customer focused
  • Ability to work closely with Sales and Consulting teams
  • Manage resource across a number of disciplines and accounts
  • Ability to understand customer requirements and build solutions from Sage products.
  • Expert Communication
  • High Emotional Intelligence
  • Agile and innovative
  • Outcomes oriented

Technical / professional qualifications:

  • Formal Management Training
  • Understanding of the ERP market

Key performance indicators:

  • Achievement of the sales target for the UK Enterprise team
  • Win rate of direct sale deals
  • Skills coverage within the team of the sage product set
  • Achievement of agreed objectives

Key stakeholders:

All in the X3 Enterprise Leadership Team, Sales Managers, Heads of the PSG team, Business Partner Managers

 

Direct reports: 5-7

 

Company Information

  • Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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