Billing Analyst

Job ID
Position Type


At Sage you'll find a company that combines global clout and scale with the opportunity for you to personally impact on the small and medium sized businesses of the people who make it all worthwhile – our customers. You can expect a challenging but collaborative work environment where we actively encourage innovation and creativity and are comfortable giving you as much responsibility as you seek. But the real attraction of a career with us lies in the opportunity to grow and succeed with Sage.


The Billing Analyst delivers transactional processing services and is responsible for ensuring that Customer Service Level Agreements are correctly executed and all customer billing is completed accurately and on time.


  • Ensuring that Customer SLA's are correct, signed, returned to customer and filed for safe keeping
  • Ensure all essential Customer Database data is correct and up to date
  • Deliver transactional processing services and is responsible for ensuring that all customer billing is completed accurately and on time
  • Ensure accurate and timely customer billing
  • Ensure the completion and management of intercompany invoicing
  • Assist to develop a Service Management Framework for Billing, including KPI definition and target setting
  • Must ensure and operate within Sage internal compliance guidance
  • Must ensure all scanning and filing of documents are kept up to date
  • Other adhoc duties as required


  • 2-3 years' experience in a clerical or data entry role
  • Accounting/Finance qualification preferred
  • Some experience in end to end billing experience
  • Some Experience managing SLAs
  • Preferably good ERP experience
  • Preferably good CRM experience


If you have these attributes and are looking for a new challenge, then this will provide an excellent opportunity for you. If you are interested, please apply with a Resume and Cover Letter.


Applications close 19 Jan 2018

You must have an Australian working rights to be considered for this role.


Sage is an equal opportunity employer, we encourage all experienced applicants to apply for this role.

Company Information

Our Story

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.


Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.


An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.


Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.


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