Senior Business Analyst

Job ID
Product Delivery
Position Type


We are looking for a mid-level Systems Analyst and Tester with proven capabilities across the discipline to work within a landscape of multiple internal CRM, ERP and Web systems. You will work as part of a global team, helping to deliver solutions for the local team as well as working on various integration projects within the enterprise system framework. The role will provide you with a lot of variety and enable to flex your comprehensive BA and testing skills and experience.


  • Analyse business requirements received from stakeholders at all levels, preparing suitably digestible documentation to guide the development and testing of changes.
  • Provide technical input into solution designs.
  • Coordinate the software development and delivery process through its various stages.
  • Accurately map 'as is' and 'to be' business and system processes, based on current and future scenarios.
  • Formulate, coordinate and execute suitable and comprehensive test plans, including system, regression and user acceptance testing.
  • Manage the response, elicitation, assignment and closure of support requests received.
  • Follow change management and source control principles.
  • Work within a waterfall and an emerging agile development environment.


  • A degree in Business Information Systems or an equivalent
  • Prior experience working as a Systems Analyst
  • Technically minded
  • Ability to produce clear BA documentation
  • Experience in testing software, particularly CRM/ERP systems
  • Experience in SDLC waterfall and agile development methodologies
  • Excellent communication skills, particularly the ability to communicate effectively with software developers
  • Familiarity with SDKs used to develop CRM/ERP systems
  • Business process mapping skills
  • Knowledge of database design, MSQL and TSQL
  • Intermediate MS Excel skills
  • High attention to detail
  • Excellent problem solving skills

Desirable skills

  • System integration
  • Knowledge of Sage products
  • Crystal Reports

Company Information

Our Story

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.


Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.


An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.


Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.


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