Senior UX Specialist

Job ID
Product Delivery
Position Type


Salary: £40,000-£45,000

Closing Date: 7th January 2018


Reporting to the UX Manager, the Senior User Experience Specialist is responsible for leading the creation of innovative end-to-end design solutions for implementation across Sage Products and Services. 


The Senior UX Specialist will possess in-depth experience of web, desktop and mobile technologies, human interaction and user-centred design.


  • Collaborate with customers, design analysts, engineers, testers and other Sage functions to deliver an extraordinary customer experience, through best in class products and services, to customers across the Sage product portfolio.
  • Coach and mentor other UX team members, and members of the wider delivery team.
  • Be the subject matter expert on selecting the appropriate UX solution and defining the vision of the End-To-End User experience.
  • Provide guidance to product managers to plan User Experience as part of product development strategies, and influence stakeholders to drive UX-led design.
  • Lead and execute customer research plans, and include the wider team in these, to fully appreciate the needs of our users first hand.
  • Be an expert in user-centred philosophies and interaction design best practices, and contribute to Sage's design guidelines and standards.
  • Be an end-user advocate, driving user needs and goals into both creative and pragmatic design solutions.
  • Deliver design work of a high standard of quality within time and technical constraints.


Key Skills

  • Excellent understanding, and experience, of standards and guidelines relating to UI design, accessibility and usability testing.
  • Expertise in planning and executing quantitative and qualitative user research techniques.
  • Application of modern approaches to user testing and use of relevant tools and services.
  • Creation of wireframes and prototypes based on user research and best practise.
  • Excellent understanding of contemporary interaction design patterns for web and desktop 
  • Excellent understanding of measures for evaluating the User Experience, and experience of using these and driving change from the results.
  • Experience of agile software development methodologies.
  • Expertise in information architecture design, interaction design and visual design.
  • Excellent communication, problem-solving, and analytical skills.
  • User Interface (UI) development skills in relevant technologies would be a bonus.
  • Software development skills- Ruby & HTML 
  • Formal qualification in linguistics 

Company Information

Our Story

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.


Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.


An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.


Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.


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