Product Performance Analyst

UK-Newcastle upon Tyne
Job ID
2017-17188
Category
Marketing/Public Relations/Creative Design
Position Type
full-time

Overview

At Sage, the Product Management and Product Marketing team do three simple things:

  1. Dream up knock-out products, with innovative technology, that customers cannot live without;
  2. Build and lead outstanding go-to-markets fuelled with amazing storytelling, customer proof points and smart growth plans;
  3. Obsessive commercial management that drives customers and Sage get the maximum value and return from investments

The Product Performance Analyst will support all activity in the team by collecting and analysing the data that shows how our propositions are performing and how we might accelerate performance overall. This will require collaboration across the business (sales operations, finance, marketing operations) to get an end-to-end understanding of performance at each stage of the customer journey and will need someone with a head for handling a variety of complex and interacting data.

 

The Product Performance Analyst is responsible for building, maintaining and progressing the suite of reporting that lets  the Product team make data-driven decisions and drive better outcomes for customers and the business.

Responsibilities

  • Support the superb execution of GTM plans
  • Develop relationships with systems owners to build MI required to support tracking of in-flight performance versus forecast
  • Provide insight to Product team on MI and data to support decision making 
  • Support ad-hoc analysis and reporting to support decision making
  • Support interpretation on MI with appropriate commentary
  • Lead the Product team’s contribution to all data processes (forecasting and budgeting for example) in partnership with Commercial Director
  • Track end-to-end product performance and identify improvement opportunities to drive greater commercial return
  • Support all Product activities where data and understanding will yield improved performance

Qualifications

  • Ability to identify trends and behaviours from sets of complex data
  • Proven analytical capabilities, thinking through complex information in an agile manner
  • Ability to translate numerical data into language that can be easily understood by all
  • Strong commercial management skills
  • Understanding of software sales across all sales channels
  • Experience/familiarity with the customer engagement lifecycle
  • Creative thinker who can follow data and insight to understand root causes
  • Team player

Company Information

Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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