Network Engineer

UK-Newcastle upon Tyne
Job ID
Information Services (IS)
Position Type


We are looking for experienced Network engineers in our head office- Newcastle:


  •   To support Sages global network operations services.
  •   To ensure that the network design is best in class.
  •   To ensure that the network roadmap aligns with the overall company technical strategy.
  •   To promote excellent service capability within the department.
  •  To contribute to strategy for integration of future acquisition and divestitures.
  •  To coordinate identification and mitigation of technical risks in network infrastructure.
  • To ensure delivery of a robust network to maximise five nines uptime.
  • To engage with third parties to derive and validate analysis and design specifications, where appropriate.



 Develop High Quality Solutions

  • Contribute to creating a network strategy that supports the service roadmap and aligns with the overall company technology strategy
  • Evaluation of technologies and standards to identify opportunities to improve the IT network architecture
  • Identification of risks in projects together with risk mitigation planning
  • Estimating of technical tasks, especially of high level estimates early in the project lifecycle.
  • Engaging with all IT teams and suppliers to understand technical requirements and validate solutions.
  • Resolution of technical problems in deployment and live infrastructure, especially in difficult or complex areas
  • Technical evaluation of acquisition network services to assess the quality and technical fit with the existing infrastructure
  • Tier 3 Support of networking infrastructure locally and globally



Mentoring and Leadership

  • Monitoring and building the technical strength of the department by both informal methods (e.g. mentoring/coaching) and formal methods (e.g. design reviews, documented guidelines and standards, interviewing job candidates).
  • Collaborating as part of the UKI IS team to ensure that departmental operating plans are met.



Collaboration and Relationships:

  • With Specialists to ensure technical designs can be and have been properly implemented.
  • With project managers and development managers to agree priorities, identify risks, provide estimates, and ensure that development plans are feasible and align with the technology strategy
  • With third party software suppliers to co-ordinate development activities and direction.
  • With industry figures external to Sage to maintain awareness of developing technologies and best practice
  • With stakeholders to promote technology strategy and standards
  • Carry out such tasks as directed to meet the needs of the business.


  • Degree on computer science of similar
  • Recognized qualification in networking technology discipline eg: CCNP


Skills and Knowledge


  • Understanding of Firewalls, Load balancers and complex routed switched networks
  • Experience of CISCO network technologies
  • DNS, WINS name resolution skills
  • Experience of secure remote access solutions (Raduis, SSL/VPN)
  • Researching issues using traffic analysis tools, debug tools such as Wireshark and Network Observer.
  • Deploy and tune application Firewalls, with Cisco load balancers
  • Understanding of routing and router configurations (OSPF, EIRGP, RIP, BGP with knowledge of MPLS)
  • Administration of Cisco ACE
  • Administration of VPN tunnels
  • Consult, approve and implement all non-standard configurations
  • Responsible for training other teams on all new products and procedures.
  • Process and procedure standardisation.
  • Maintaining documents and owning large and complex configuration management.
  • Strong, hands-on technical knowledge of networking and security in general.
  • Must have comprehensive and hands-on experience of most of the technology we support.
  • Strong communications and presentation skills.
  • Serve as escalation point for IS Specialists.
  • Troubleshoot VPN client and site-to-site VPN connections.
  • Troubleshoot load balancer configurations (CSS).
  • Troubleshoot firewall configurations (PIX, ASA).
  • Responsible for performing final QC on all network devices.    
  • High-level knowledge and understanding of TCP/IP.
  • Expert level understanding of IOS, VLAN, STP, routing and Cisco switches.
  • Troubleshoot of networking devices and network related issues.
  • Committed problem solver – can demonstrate owning complex issues through to resolution.
  • Must be willing to be available for planned or unplanned out of hours work
  • Exposure to SD-WAN technologies

Company Information

Our Story

Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.


Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.


An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.


Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.


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