Product Manager - Migration & Metrics

UK-Newcastle upon Tyne | UK-Manchester
Job ID
2017-17054
Category
Product Management
Position Type
full-time

Overview

To own the strategic vision for migrating clients from sage and competitor solutions to the Sage cloud product portfolio and to own and drive the strategy for measuring and analysing product usage via a consistent metrics and analysis platform.  A key part of the role will be to network and collaborate with Sage colleagues and partners around the world to understand what drives customer delight and identify barriers that may exist so that focus can then be applied and blockers removed.

Responsibilities

  • Global ownership of the Sage Migration Cloud providing the tools and methodology to migrate prospects and customers to Sage Live and Sage One
  • Collaboration across all Sage countries and product lines to ensure that Migration Cloud roadmap is aligned to country plans
  • Work with local and other resources to obtain detailed specifications of the competitive migration needs
  • Define and lead the execution (build, go-to-market and in-life success) of best-in-market product by jointly owning the roadmap for delivering Migration Cloud services that support the identified and future needs
  • Identify analytics and metrics needs relating to tracking Sage product usage and ensure that common tools and analysis capabilities are deployed appropriate to needs
  • Balance competitive advantage, customer need and pure innovation
  • Support Product Marketing, local Management and other Sage colleagues to understand product usage to support prioritisation and solution strategies
  • Be the voice and the mission of migration and metrics inside and outside Sage, outside to include press, analysts, customers and partners/accountants, and conference/industry event communications

Qualifications

Must have:

  • Strong accounting and compliance knowledge
  • Experience of cloud and on premise software
  • Experience of listening, probing and interpreting needs of various stakeholders
  • Demonstrable experience of conceptual and strategic thinking
  • Objection handling
  • Customer/partner listening and engagement
  • Presenting and media interaction
  • Requirements management
  • Design, iteration, mock-ups
  • Multi-touch communication (From QA to analysts to the CEO to customers)

 

Preferred:

  • Have a strong awareness of metric analyses tools and techniques Experience of public speaking
  • Product management experience in an agile development environment
  • Experience operating in a matrix management organisation

Company Information

Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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