Online Marketplace Activation & Performance Director

UK-London
Job ID
2017-16249
Category
Marketing/Public Relations/Creative Design
Position Type
full-time

Overview

Sage is on an exciting journey to totally transform the digital experiences it provides its 3m+ customers across 24 countries.  We are on a mission to deliver world-class e-commerce capabilities across the business, becoming a digital-first business and driving exponential growth in our e-commerce revenue.

 

We are now looking for a highly experienced, results driven e-commerce heavyweight to help us define, implement & lead a best-in-class online sales programme across a range of key global & regional 3rd party online marketplaces (including Amazon), resulting in significant growth in e-commerce sales revenue. 

 

This newly created position is a key leadership role within the Global E-Commerce Function. The ideal candidate will be a ‘big picture’ strategic thinker who is also detail and results-oriented, highly organized and fully committed to flawless execution across everything that they and the wider E-Commerce Team do.

 

A key role for the Online Marketplace Activation & Performance Director is to be an inspirational leader who can articulate a vision for how Sage can (and should) utilise 3rd party online marketplaces / properties to drive zero-touch online sales.  Collaborating with other key functions across the business including Field Marketing, Sales, Product Marketing, Digital Experience, Operations & Technology, this role will be responsible for ensuring that Sage develops a consistent commercial approach to indirect online sales via 3rd part online marketplaces and that best practice execution of these revenue driving initiatives is delivered world-wide. 

  

The Online Marketplace Activation & Performance Director will need to be both highly entrepreneurial and analytical in their approach, with a background in getting world-class 3rd party online marketplace sales programmes (and supporting capabilities) embedded and adopted within complex, matrix-type organisations ideally from start-up through to scale and internationally

Responsibilities

  • Play a key leadership role in the Global E-Commerce Function – Serve as the subject matter expert on 3rd party online marketplace activation & optimisation across Sage
  • Develop, own & articulate the vision for Sage’s adoption and activation of 3rd party online marketplaces globally and lead the execution / activation of new 3rd party e-commerce opportunities and optimise existing 3rd party relationships
  • Influence all relevant internal stakeholders through deep domain expertise, gravitas & demonstrable results to ensure world-class activation & optimisation of marketplaces as a key driver of zero touch, online sales revenue
  • Create and lead a cross-functional, virtual team across the business aligned around driving commercial offerings and merchandising improvements across 3rd party online marketplaces to deliver significant uplift in conversion rates, units & revenue per visitor
  • Identify, negotiate & close new, 3rd party online marketplace partnerships
  • Conduct rigorous analysis of trading performance & growth potential to build Sage’s marketplace presence through rapid experimentation & commercial approach
  • Responsible for the ongoing reporting and analysis of all 3rd party marketplace activation and optimisation programme KPIs, driving insight and implementing the required actions to ensure that marketplaces against revenue targets

Qualifications

  • Specialised e-commerce experience focused on driving zero-touch, online sales. This is not a generalist digital marketing role, it is a highly commercial, e-commerce focused leadership role
  • A demonstrable successful track record of developing, implementing and embedding a 3rd party marketplace strategy across multiple geographies, leading the programme from concept to being an established e-commerce sales channel – Amazon experience a minimum, plus regional marketplaces preferred
  • Very commercially astute with a proven, demonstrable track record of securing buy-in and budget for growing e-commerce revenue via 3rd party marketplaces internationally in a large, multi-channel, matrix-structured organisation across multiple regions
  • 5+ years’ experience of running (in-house or agency-side) indirect online sales (B2B / B2B2C) via online retailer partnerships which complement a core direct sales strategy
  • Demonstrable first-hand experience of building / operating an e-commerce programme via the Amazon Business platform

Company Information

Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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