E-Commerce Trading Director

UK-London
Job ID
2017-16159
Category
Marketing/Public Relations/Creative Design
Position Type
full-time

Overview

Sage is on an exciting journey to totally transform the digital experiences it provides its 3m+ customers across 24 countries.  We are on a mission to deliver world-class e-commerce capabilities across the business, becoming a digital-first business and driving exponential growth in our e-commerce revenue.

 

We are now looking for a highly experienced, results driven e-commerce heavyweight to help us define, implement & lead a best-in-class e-commerce trading capability for Sage globally resulting in significant growth in e-commerce sales revenue – both via direct & indirect online sales channels.  This newly created position is a key leadership role within the Global E-Commerce Function.

 

The level of ambition (and size of opportunity) to grow e-commerce at Sage, a FTSE 100 business with a global presence, means this is a once-in-a-career opportunity to own & lead the development and delivery of a truly global e-commerce trading capability that we aim will become acknowledged within the industry as being a benchmark for what is best-in-class.

Responsibilities

  • Play a key leadership role in the Global E-Commerce Function - creating and developing a consistent approach to budgeting & trading processes
  • Working with each country / market e-commerce team to produce & present e-commerce sales budgets and forecasts with the necessary plans to bridge any gaps and drive significant incremental revenue growth
  • Partnering with multiple global functions and local market stakeholders – including Digital Demand & Marketing, Sales, Product & Finance – to develop commercial plans that articulate & differentiate between incremental sales growth vs. channel shift
  • Assess & implement new commercial / sales opportunities with external 3rd parties to maximise e-commerce revenue growth & profitability

Qualifications

  • Very commercially astute with a proven, demonstrable track record of growing e-commerce revenue in a large, multi-channel, matrix-structured organisation across multiple regions / countries – a mix of direct sales and 3rd party / (e)retail sales
  • Significant experience in developing and launching e-commerce products / channels across B2B & B2C organisations in an agile way – preferably with focus on subscription / SaaS businesses
  • Significant experience of driving e-commerce revenue growth in turnaround or start-up environments – this newly created role requires a self-starter who has a track record of creating and implementing sales strategies, tactical plans and regional/global processes from scratch (this is not a BAU role)
  • Strong knowledge of typical customer journeys and the factors which deliver a successful online experience – ideally SaaS / B2B / SMB customer journeys
  • First class communication skills and experience with demonstrable success of building strong, effective relationships across functions and geographies and inspiring the teams towards delivering world-class products & experiences that Sage’s customers will love and will result in significant e-commerce revenue growth

Company Information

Our Story


Sage is the market leader for integrated accounting, payroll and payment systems, supporting the ambition of the world’s entrepreneurs.

 

Like many of the businesses we serve, Sage began as a small business and has grown beyond what seemed imaginable. Today over 13000 colleagues now support millions of entrepreneurs across 23 countries as they power the global economy.

It is these entrepreneurs who are the drivers of prosperity and it’s our privilege and honour to serve them. We take real pride from how many of our customers have flourished and, that our products have grown with them as they moved from start-up to successful, international businesses.

In a world where only the voices of the biggest are heard, we will always fight to hear the voice of the entrepreneur.

 

An innovator today and tomorrow     

Our smart people use the smartest technology to reinvent and simplify business accounting - working with a thriving community of entrepreneurs, business owners, tradespeople, accountants, partners and developers. 

We enable our customers to focus on their business and help them to leapfrog to the future.

 

Inventing the future 

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

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